How it works
1
Provide device details and get a price quote
2
Book a home pick-up or visit the nearest Zain store
3
Your device will be assessed for condition
4
Trade-in and get instant credit to your Zain account
FAQs
Everything you need to know about the service. If you can’t find the answer you are looking for, please
Trade-in your device
It’s simple. You trade-in your old device get instant credit to your Zain account
We understand data privacy is a genuine concern. It is mandatory for a customer to do data transfer to their new device and perform a factory reset before handing over the device to our agent.
Our competitive prices are based on bids placed by dealers from across the country. As such, when dealers compete to buy your device, what you get will be the highest quote on the platform.
We accept devices that power on and are in working condition. Our condition descriptions are clearly stated to help you make the proper selection. We give you complete price-range visibility to make it easier, which means no surprises. The price you see is the price you get. It’s fast, easy, and no haggling! Based on the final condition given by the agent, you can choose to accept or refuse to trade-in your device. The last call is in your hand.
You can use any of the following in original (no copies or photos):
– National ID
– Driving license
– National ID
– Driving license